At UUM PayNet, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you access our website (https://uumpay.net) and use our services.
1. Information We Collect
We may collect the following types of information when you visit or use our website:
• Personal Information: Name, student/staff ID, email address, phone number, and payment details.
• Technical Information: IP address, browser type, and website navigation data.
• Transaction Information: Records of payments or transactions made via our platform.
2. How We Use Your Information
The information we collect is used for:
• Safely processing your payments.
• Providing customer support and resolving inquiries.
• Improving the functionality and security of our website.
• Complying with legal and regulatory requirements.
3. Sharing of Information
We only share your personal information with:
• Third-party service providers involved in payment processing (e.g., banks or payment gateways).
• Government agencies or law enforcement bodies when required by law.
We will not sell or transfer your personal information to third parties for marketing purposes.
4. Data Protection
We implement technical and organizational measures to safeguard your information, including:
• Encryption of data during transmission (SSL/TLS).
• Access controls to sensitive information.
• Secure storage of personal data in protected databases.
However, we cannot guarantee complete security as no data transmission system is 100% risk-free.
5. Your Rights
As a user, you have the right to:
• Access the personal information we hold about you.
• Request corrections or deletions of your information.
• Withdraw your consent for us to use your data, provided it does not interfere with legal obligations.
To exercise these rights, please contact us at admin@uumpay.net.
6. Cookies
We use cookies to enhance your user experience and analyze website traffic. You can manage or delete cookies through your browser settings.
7. Changes to this Privacy Policy
We may update this privacy policy from time to time. Any changes will be notified on this website, and the “Effective Date” will be updated to reflect the changes.
8. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
• Email: admin@uumpay.net
• Phone: +604-928 4000 (Official phone number of Universiti Utara Malaysia)
• Address: Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia