The UUM PayNet Cashless Campus project was initiated to promote a cashless society within Universiti Utara Malaysia (UUM) through the adoption of digital payment systems such as e-wallets, QR codes, and other cashless platforms. The project began its digitalization efforts in May 2018, focusing on awareness programs and incentives for students, staff, and campus entrepreneurs.
Key Milestones:
1. Initial Implementation:
• Awareness campaigns and digital payment initiatives started in 2018.
• By November 1, 2022, all inter-departmental transactions at UUM were 100% cashless.
2. Policy Rollout:
• Circular Bendahari Bil. 6/2024 implemented a phased enforcement:
• July 1, 2024: All departments (except the Treasurer’s Office) ceased cash handling.
• July 1, 2025: Full cashless enforcement across all UUM departments.
3. Partnership with PayNet:
• Payments Network Malaysia Sdn Bhd (PayNet) contributed RM250,000 in 2024 to support the implementation of the cashless policy.
• PayNet’s objective is to foster a robust, inclusive, and efficient financial ecosystem.
Key Achievements (2023–2024):
• High awareness among campus residents:
• 98.8% understand cashless transactions (TTT).
• 95.8% are aware of the policy at UUM.
• Transition to digital platforms:
• Use of DuitNow QR rose from 14.01% (2023) to 93.26% (2024).
• Touch ’n Go usage increased from 57.3% (2023) to 89.89% (2024).
• Transaction statistics (January–June 2024):
• Cash transactions: 1,222.
• Cashless transactions: 44,463 (97.25% of total).
Challenges:
• Internet connectivity issues.
• Limited knowledge among some users regarding cashless systems.
Vision for the Future:
• Achieving 100% cashless transactions in all UUM departments by July 1, 2025.
• Strengthening partnerships with external organizations to enhance financial and strategic support.
• Becoming a leader in digital transformation among higher education institutions in Malaysia.
The UUM PayNet Cashless Campus project reflects a strong commitment to digitalization and operational efficiency, aligned with national policies on digitalization and sustainability.